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Our service for you

At Elried, we make sure that your production never comes to a standstill. Maintenance contracts and original parts ensure that your machines always work as reliably as on day 1.

Service portal

Our service portal makes it possible to submit inquiries effortlessly and without registration. Our technicians will take care of your request immediately. 

Technician network and rental machines

Although failures are rare with our products, they can still occur. But we won’t leave you out in the cold if the worst comes to the worst.

Thanks to our network of field offices, an Elried technician can reach you quickly at any time. You always have a fixed, personal contact person who is available to you and knows your systems and your production circumstances. If necessary, a park of rental machines is always available for you to ensure trouble-free production.

If you wish to return your system for repair, please complete the RMA report, enclose it with the shipment and also send it to

Upgrade Service

Our devices are very durable. Therefore, in addition to maintenance contracts, we also offer original spare parts and accessories replacement for numerous legacy systems such as Anser, Marsh Unicorn, Evolution. Nevertheless, there are often good reasons for replacement: compliance with new safety standards, quality standards, efficiency and economy. For a corresponding upgrade offer, please contact your responsible sales representative at any time.

Safety data sheets

Here you can request safety data sheets for our products quickly and easily.

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